TH 1.THE THREE THINGS YOU SHOULD KNOW ABOUT YOUR ORDER ARE:

a)  At Pastorshirley.com, we want you to be completely satisfied with your purchase.  We are dedicated to delivering first-class gift solutions to our customers through superior products and top-notch customer service.

b)  If you have a problem with your order, please contact us immediately.  At Pastorshirley.com, customer service is extremely important to us.  We strive to ensure that your shopping experience is accurate, relatively easy, and enjoyable.  However, sometimes mistakes can occur.  When this happens, please contact us immediately (within seven days of receiving your order) via email at customerservice@pastorshirley.com or by calling one of our customer service specialists. We are eager to assist you and we are usually able to quickly resolve almost all problems.

c)  Please keep us in mind for future purchases.      

2.  WHAT ARE YOUR BUSINESS HOURS?    

Our online gift gallery is open 24 hours a day.  Our customer service specialists are available
Monday – Friday, 9 am – 5 pm EST to assist you. 

Phone (609) 835-9615

Phone (609) 877-0222

Toll-Free Facsimile  (866) 591-7595

3.  WHAT IS THE ADDRESS TO RETURN AN ITEM?    

Pastorshirley.com,

Attn:  Returns

P.O. Box 465
Rancocas, NJ 08073

4.  WHAT IS THE EMAIL ADDRESS FOR INQUIRIES? 

Prayer Requests                                                     
prayer@pastorshirley.com

Order-related questions                                      
orders@pastorshirley.com

Feedback or suggestions                                   
feedback@pastorshirley.com

Special orders & volume discounts                  
von@pastorshirley.com

Website questions                                                 
webmaster@pastorshirley.com

Marketing & Tradeshow questions                  
marketing@pastorshirley.com

All other questions/inquiries                               
customerservice@pastorshirley.com